{"id":156217,"date":"2026-06-05T09:49:46","date_gmt":"2026-06-05T06:49:46","guid":{"rendered":"https:\/\/ondato.com\/?p=156217"},"modified":"2026-06-08T15:06:10","modified_gmt":"2026-06-08T12:06:10","slug":"blueemi-ondato-case-study","status":"publish","type":"post","link":"https:\/\/ondato.com\/es\/case-studies\/blueemi-ondato-case-study\/","title":{"rendered":"How Blue EMI Built a Scalable Compliance Foundation with Ondato"},"content":{"rendered":"\n

Blue EMI<\/a>\u00a0is a Lithuania-based electronic money institution that helps businesses bridge traditional payments and digital finance, offering such services as account-to-account payments, embedded checkout solutions, card payments, open banking services, account and wallet opening for crowdfunding participants, and MiCAR-compliant euro e-money tokens.<\/p>\n\n\n\n

Focusing on secure, compliant financial infrastructure, Blue EMI offers its services to e-commerce, crowdfunding, institutional payments, and emerging Web3 finance organizations.  <\/p>\n\n\n\n

As a regulated EMI, Blue EMI needed onboarding and compliance processes that could grow with the business without slowing customers down.<\/p>\n\n\n\n

The Challenge<\/strong><\/h2>\n\n\n\n

When Blue EMI was preparing to launch its services, the team knew that onboarding could not be treated as a back-office formality. <\/p>\n\n\n\n

For a regulated electronic money institution, verifying customers, collecting the right KYC and KYB information, and meeting AML expectations had to be built into the foundation of the business.<\/p>\n\n\n\n

That\u2019s why Blue EMI needed onboarding and compliance processes that could grow with the business without slowing customers down. So, the challenge was to start with the right system from the outset. <\/p>\n\n\n\n

At the same time, onboarding had to feel simple for the customer. Blue EMI needed a solution that would also provide its customers with a smooth, professional onboarding experience. <\/p>\n\n\n\n

Naturally, the team started looking for a partner that could combine regulatory-grade identity verification with reliability, practical integration, fair pricing, and user-friendly flows.\u00a0<\/p>\n\n\n\n

The Selection: Why Ondato<\/strong><\/h2>\n\n\n\n

Blue EMI\u2019s requirements were practical and business-critical. In a nutshell, the company needed a dependable platform, straightforward integration, reasonable pricing, and a customer experience that would not compromise conversion.<\/p>\n\n\n\n

Ondato\u2019s platform aligned with those requirements well. It offered the core identity verification and compliance capabilities Blue EMI needed to launch its services, including IDV and KYC\/KYB questionnaires. <\/p>\n\n\n\n

Ondato also provided a setup that fit Blue EMI\u2019s operational priorities at the time: compliant, usable, and ready to support a regulated onboarding process.<\/p>\n\n\n\n

For Blue EMI, the decision came down to finding a solution that worked in the real world \u2013 strong enough for compliance teams, clear enough for customers, and practical enough for technical implementation. <\/p>\n\n\n\n

And that\u2019s how Ondato became Blue EMI\u2019s partner in 2023, helping create a reliable onboarding and compliance process from the start.\u00a0<\/p>\n\n\n\n

The Implementation<\/strong><\/h2>\n\n\n\n

Blue EMI integrated Ondato directly into its core banking platform and its screening and monitoring SaaS provider. In the customer journey, Ondato became the first step of customer onboarding.<\/p>\n\n\n\n

From a technical perspective, the implementation was relatively straightforward for standard onboarding flows. More specific customization requests and workflow adjustments required additional coordination and sometimes longer timelines, but overall, the integration was manageable.<\/p>\n\n\n\n

The result was a connected onboarding setup in which identity verification, customer data collection, and compliance checks could support one another rather than sit in separate operational silos.<\/p>\n\n\n\n

The Results<\/strong><\/h2>\n\n\n\n

With Ondato in place, Blue EMI has improved onboarding efficiency by reducing manual verification steps and centralizing certain compliance checks on a single platform.<\/p>\n\n\n\n