Ondato and Trinsic expand digital identity verification amid EUDI transition

Trinsic and Ondato
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Ondato’s customer intelligence platform now enables businesses to perform digital verification via EUDI wallets and national digital IDs as they are progressively adopted throughout the EU.

LONDON, October 21, 2026 – Ondato, a compliance technology provider offering an all-in-one platform for identity, risk, and customer journey across IDV/KYC, AML, and age verification for regulated businesses, announces a partnership with Trinsic to verify their customers through digital identity. This partnership arrives at a critical time in the EU, as multiple member states roll out EU Digital Identity Wallets under the European Digital Identity (EUDI) mandate. Trinsic will act as Ondato’s infrastructure provider behind the new digital identity capability.

According to eIDAS 2.0 (Regulation (EU) 2024/1183), all 27 EU member countries must offer at least one digital identity wallet to their citizens by the end of 2026. These digital wallets are designed as government-issued or government-recognized mobile apps that allow an individual to prove their identity and voluntarily share verified information about themselves when interacting with regulated businesses. By December 2027, banks, financial institutions and other regulated businesses that require strong user authentication will be required to accept these wallets when requested by users as a way to verify customers.

Ondato is expanding its capabilities now to prepare for this major development in European digital identity. This builds on the national digital identity methods Ondato already supports, such as Smart-ID. EUDI wallet-based verification will become part of Ondato’s larger customer intelligence platform. As with all of Ondato’s verification options, this functionality will feed into risk scoring, continuous fraud monitoring and detection, and optimizing the entire customer journey.

Liudas Kanapienis, co-founder and CEO of Ondato, says, “EU digital identity wallets are the biggest change in a generation to how Europeans prove who they are. For many regulated businesses, accepting them won’t be optional. With Trinsic, our clients can accept wallets as they launch, on the same platform they already use for verification, risk assessment, and monitoring. It’s another step in our expansion as the intelligence layer between businesses and their customers, in Europe and beyond.”

Riley Hughes, CEO of Trinsic, says, “As the leading digital ID gateway for identity verification, Trinsic has been preparing for EUDI since the earliest phase of the mandate. We already support national identity authentication services for France, Italy, Denmark, Austria, and other member states. With this partnership, we’re providing the necessary technology backing for Ondato’s customers amidst the most important European digital ID mandate of the decade.”

Ondato’s EUDI wallet acceptance capabilities will live alongside its existing suite of identity verification and KYC methods. Using Ondato, businesses will continue to utilize a robust roster of digital identity verification tools backed by continuous fraud protection, all available on a single comprehensive platform.

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About Ondato

Ondato is an intelligence platform for regulated businesses, including neobanks, payment providers, social media and marketplace platforms, bringing together identity, risk and customer journey management. Headquartered in London, with R&D in Vilnius, Lithuania, Ondato streamlines KYC and AML-related processes while providing continuous fraud protection. Its technological solutions include digital identity verification, business customer onboarding, data validation, authentication, and more. These provide the highest standard available of KYC online or offline onboarding for all business and customer types orchestrated from a single interface. 

Since its founding in 2018, Ondato has onboarded over 40 million users and served clients in 192 countries, earning it the distinction of one of Europe’s fastest-growing companies by the Financial Times every year since 2024. Ondato was also named to the Financial Times’ FT Top 150 UK’s fastest-growing companies 2027 list. Ondato is turning compliance into a business benefit for its customers, helping to create a better and safer environment for organizations and individuals.

About Trinsic

Trinsic is the leading digital ID gateway for identity verification, built for a world moving from photos of plastic IDs to digital identity. Through a single API, businesses verify identity up to 10x faster across more than 80 countries by accepting European eIDs (eIDAS/EUDI), mobile driver’s licences, bank IDs, reusable IDs and government digital ID apps. Trinsic draws on 50+ integrated ID providers and a network of nearly 1.9 billion pre-verified users.

Founded in 2019, Trinsic handles the integrations, certifications, compliance and market intelligence needed to accept trusted digital IDs across borders, so its customers don’t have to build each connection market by market. Security and privacy are foundational: Trinsic is built with zero-access encryption and certifies to standards including SOC 2 Type II and GDPR. Learn more at trinsic.id.