Best Identity Verification Software Providers in 2026

Zarema Plaksij

Copywriter

Whether you’re scaling a fintech startup or securing global retail, knowing who your customers are is paramount. That’s why Identity Verification (IDV) is an important component of a mature, reliable, and compliant business that aims to secure its customers’ trust.

And with AI-driven threats and deepfakes on the rise, the stakes have never been higher. In 2026, the identity verification market is focused on outsmarting AI-powered identity fraud and staying compliant with regulatory rules – all while keeping the user journey frictionless.

To help you find the best fit among numerous solutions on the market, we’ve vetted the top identity verification providers that successfully blend sturdy security with the frictionless experience your customers demand.

Let’s break down how they compare, and how to decide which fits your business best.

1. Ondato
2. Jumio
3. Entrust (former Onfido)
4. Trulioo
5. IDnow
6. Fenergo

Overview: Comparing Identity Verification Solutions

This comparison is based on publicly available information, product documentation, and customer satisfaction reviews to help businesses evaluate options. We didn’t test each platform firsthand, and we’re not pretending to. Our aim is to summarize what’s out there, cut through the jargon, and give decision-makers a clearer picture of what these digital identity verification platforms offer.

Comparison: Identity Verification Tools Side-by-Side

Evaluation Criteria for IDV Tools

To create a meaningful comparison, we analyzed these identity verification solutions using a mix of product specifications, documentation, and real-world user feedback. Our focus was on practical capabilities that impact the daily operations of teams handling digital onboarding, compliance, and fraud risk prevention. Here’s what we looked at, and why it matters:

Liveness Detection

Liveness detection is an identity verification process that helps prevent spoofing and deepfake attacks. We evaluated whether providers use:

• Active methods, such as asking users to turn their heads, blink, or follow a dot on screen – typically more secure, but potentially disruptive to user experience.
• Passive methods, where AI evaluates a selfie or video frame without requiring user action – better for UX but can vary in robustness.
• Hybrid setups, which offer a layered approach and allow companies to calibrate based on risk level.

Certification by bodies like iBeta (for example; PAD Level 1 or 2) was a key quality indicator.

Global Coverage

For businesses onboarding customers worldwide, document and country coverage is crucial to meet regulatory requirements. We looked at the number of countries supported, types of accepted IDs (passports, national ID cards, driver’s licenses, residence permits), as well as language support and regional document templates. 

As tools with wide coverage ensure consistent onboarding of new customers in both core and emerging markets, we chose only global identity verification providers for our list. 

Human Verification

Automation enables fast onboarding, but in edge cases, such as low-quality documents, biometric mismatches, or customers from higher-risk geographies, human judgment remains essential. We checked:

• Whether human-supervised or fallback verification is available
• Average turnaround time for manual review
• Whether trained agents are certified, audited, or operate under defined quality controls

Platforms offering hybrid workflows with targeted human oversight perform better in complex scenarios and demonstrate stronger regulatory readiness.

Pricing Model Clarity

Identity verification pricing varies widely, and total costs can be difficult to predict as volumes scale or risk profiles change. We analyzed:

• Whether pricing is based on per-attempt, per-completed, or per-approved verifications, or hybrid models combining automated and manual checks
• The presence of hidden or conditional fees, for example, for retries, manual review, higher-risk countries, or rejected documents
• The availability of volume-based discounts, usage tiers, or startup-friendly entry plans

Transparent, scalable pricing models, especially those aligned with actual verification outcomes, reduce budgeting risk and support long-term growth.

Compliance and Certifications

We prioritized platforms that meet recognized standards, which validate security, privacy, and facial recognition technology performance. Key certifications include:

• ISO/IEC 27001 for information security management
• SOC 2 Type II for operational controls and data handling
• iBeta PAD Level 1/2 for biometric liveness testing
• GDPR and CCPA compliance as a baseline for data protection

These credentials reflect how seriously a vendor takes regulatory obligations – a must-have for fintech, healthcare, and regulated industries.

API Access and Integration Options

Any identity verification software is only as good as how easily it fits into your stack. We looked at:

• REST API documentation and available SDKs (mobile/web), alongside low-code or no-code integration options for faster setup
• Support for custom webhooks, logic branching, workflow configuration, and UI customization
• Sandbox availability, prebuilt templates, and developer support responsiveness

Seamless integration (whether through APIs or configurable low-code workflows) reduces engineering overhead and speeds up time-to-launch, which is especially important for high-growth teams and platform businesses.

Information Sources

• Product websites and demo dashboards
• Verified user reviews (G2, Capterra, TrustRadius)
• Public documentation and certifications

Top Identity Verification Software Providers

#1 Ondato

Ondato is a full-stack KYC and AML compliance platform designed to meet the evolving demands of digital onboarding and regulatory scrutiny. Ondato offers a unified ecosystem that brings together biometric AI-powered identity verification, document validation, sanctions screening, and business onboarding. Its infrastructure is built not just for functionality, but for trust, helping regulated companies build secure, compliant, and user-friendly onboarding flows across jurisdictions.

What sets Ondato apart is its flexible and layered approach to identity verification. The platform combines both active and passive liveness detection technologies, giving businesses the ability to strike a balance between security and user experience. This hybrid model enables high fraud resistance while maintaining accessibility for users across different devices and connection speeds.

In addition to automated identity verification, Ondato offers human-supervised identity checks, ensuring that edge cases, ambiguous documents, or high-risk profiles receive expert attention. This dual approach (automation backed by human oversight) provides an additional layer of trust that’s especially valuable in sectors like fintech, banking, and insurance.

For companies dealing with repeat customers or long-term client relationships, Ondato also supports reusable KYC profiles. These enable verified users to bypass repetitive checks while remaining compliant, streamlining ongoing access and reducing friction over time. The platform includes integrated Politically Exposed People (PEP) and sanctions screening as part of its broader compliance toolkit, automatically flagging high-risk profiles and enhancing Anti-Money Laundering (AML) workflows.

Depending on a company’s risk appetite and compliance obligations, Ondato allows businesses to choose between video or photo-based verification flows. This flexibility accommodates a wide range of regulatory standards, from eIDAS-compliant video KYC in Europe to simplified onboarding processes for lower-risk use cases.

• G2 Rating: 4.8/5 (*G2 Scores are based on user reviews and are subject to change.)
• Customer Satisfaction: High (99.8% accuracy, 30-second onboarding).
• Key Features: AI-powered document capture, biometric liveness checks, Video KYC, and integrated KYB (Know Your Business).
• Key Strengths: Agility and a “compliance-first” modular approach. It’s highly effective at reducing manual review costs by up to 90%.
• AI & Deepfake Resilience: Uses NIST-compliant facial analysis to detect sophisticated spoofing in real-time.
• Best For: SMEs and Mid-market companies looking for an all-in-one, automated compliance suite.

#2 Jumio

Jumio is a long-established player in the identity verification space, particularly well-suited for large enterprises seeking global coverage and advanced fraud prevention. Its strength lies in its investment in artificial intelligence, offering passive liveness detection combined with deepfake detection technologies designed to spot sophisticated spoofing attempts in real time. The company promotes its AI-first approach as a scalable way to process high volumes of verifications with minimal user friction.

While Jumio’s platform covers over 200 countries and offers a robust document verification engine, its reliance on passive-only liveness checks can present limitations in scenarios requiring higher security measures.

The integration experience is solid, with flexible API access and mobile SDKs, though some users note that onboarding can be complex without dedicated technical support. Pricing structures vary and are typically customized per enterprise, which can make upfront cost transparency more challenging for fast-moving or resource-constrained teams.

• G2 Rating: 4.4/5 (*G2 Scores are based on user reviews and are subject to change.)
• Customer Satisfaction: Strong reliability for high-volume enterprise traffic.
• Key Features: The “Jumio Identity Graph,” cross-transaction risk signals, and KYX platform orchestration.
• Key Strengths: Massive scale. With access to over 5,000 ID types and a proprietary identity graph of 30M+ profiles, they spot patterns others miss.
• AI & Deepfake Resilience: Advanced biometric technology specifically tuned to stop face morphing and deepfake injection attacks.
• Best For: Large global enterprises in gaming, travel, and finance.

#3 Entrust (Onfido)

Onfido was acquired by Entrust and is now offered as Entrust Identity Verification. It remains a developer-friendly identity verification platform known for smooth SDK integration and configurable capture flows.

Entrust Identity Verification is a cloud-based identity verification platform focused on helping businesses confirm users’ identities through a combination of AI-powered document and biometric checks, supported by additional fraud-detection signals and orchestration tools. 

The platform provides a developer-friendly API and SDKs for web and mobile, enabling flexible integration into digital onboarding flows. Enterprises can use these tools to verify identity documents, perform facial biometric matching with both passive and active liveness detection options, and build custom onboarding workflows with features like Workflow Studio.

Entrust’s identity verification stack is designed to help companies meet Know Your Customer (KYC) and anti-fraud requirements, with global document coverage and support for compliance use cases. While the core offering centers on identity verification and fraud prevention, broader compliance workflows, such as extensive AML monitoring or business onboarding, generally rely on integrations or additional solutions beyond the core Entrust IDV product.

• G2 Rating: 4.4/5 (*G2 Scores are based on user reviews and are subject to change.)
• Customer Satisfaction: Renowned for its no-code orchestration and high user adoption.
• Key Features: Smart, AI-powered document verification and passive fraud signals (device/network risk).
• Key Strengths: Ease of implementation. Their “Studio” tool allows businesses to build custom verification flows without writing a single line of code.
• AI & Deepfake Resilience: Features “Fraud Ring Detection” to identify reused biometrics across multiple accounts.
• Best For: Fintechs and digital banks that need to scale rapidly across multiple jurisdictions.

#4 Trulioo

Trulioo is a global identity platform that enables real-time identity verification and compliance for both individuals and businesses across a wide range of industries.

The platform emphasizes its extensive global coverage (5 billion people, 700 million business entities in around 195 countries) and data integration, combining identity document verification, data-based identity checks (person match), business verification (KYB), and watchlist, PEP, and sanctions screening within a unified API or configurable workflow.

Trulioo’s global reach and modular verification capabilities makes it suitable for organizations that require cross-border compliance (KYC/AML), business onboarding, and watchlist screening at scale. Many customers use its platform to satisfy regulatory requirements while entering new international markets. 

The platform also provides biometric verification, including facial matching and liveness detection integrated into its identity checks. Trulioo’s biometric and document verification options can include active and passive liveness methods, depending on the configuration and integrations you choose. It also offers customizable workflows via its API and low-/no-code tools, which allow teams to tailor onboarding processes to business needs. 

Trulioo’s solution includes human-assisted review workflows as part of its offering, typically used for higher-risk or edge-case scenarios, but this is usually part of an enterprise-level configuration rather than the core self-service API only.  

• G2 Rating: 4.4/5 (*G2 Scores are based on user reviews and are subject to change.)
• Customer Satisfaction: Valued for its massive data reach and helpful account management.
• Key Features: Global Gateway (data marketplace), KYB risk intelligence, and “Known Faces” for repeat fraud prevention.
• Key Strengths: Data coverage. They can verify identities in 195 countries using 14,000+ ID types and hundreds of authoritative data sources.
• AI & Deepfake Resilience: Employs predictive risk signals and tamper-detection for non-ID documents like utility bills.
• Best For: Global marketplaces and e-commerce platforms requiring deep KYB/KYC data.

#5 IDnow

IDnow is a European identity verification platform that provides a range of identity proofing solutions, including automated document and biometric checks as well as human-assisted video verification aimed at regulated industries such as banking, insurance, fintech, mobility, and telecom.

The platform supports real-time human verification via video agents, which is a key option for workflows that require high-assurance identity proofing or regulatory compliance in certain markets. Alongside human-assisted verification, IDnow offers automated identity verification, biometric face matching, liveness detection, NFC-enabled authentication, and integration with digital ID schemes, which together can help organizations meet stringent regulatory requirements.

IDnow provides APIs and SDKs intended to support integration with a variety of systems, and it publishes developer documentation to guide implementation. Many customers integrate IDnow with their onboarding systems, risk-engines, or CRM platforms, though the complexity of integration and onboarding time can vary depending on the chosen products and levels of customization.

IDnow’s developer tooling, documentation, and customization capabilities are solid and functional, though in some use cases they may feel less “out-of-the-box” or flexible compared with vendors whose primary positioning is developer-first or self-service sandbox environments.

• G2 Rating: 4.4/5 (*G2 Scores are based on user reviews and are subject to change.)
• Customer Satisfaction: High marks for regulatory compliance and expert-led video support.
• Key Features: VideoIdent (expert-led), AutoIdent (AI-led), and digital signatures (eSign).
• Key Strengths: One of the European leaders, they are the go-to for BaFin-compliant video verification and highly regulated German markets.
• AI & Deepfake Resilience: High-security video streams with human-in-the-loop options to catch the most realistic AI spoofs.
• Best For: Banking, crypto, and telecommunications in the DACH region and broader EU.

#6 Fenergo

Rather than focusing on individual user identity checks, Fenergo specializes in client lifecycle management (CLM) for B2B financial institutions, with a strong emphasis on legal entity onboarding, due diligence, and ongoing regulatory compliance. Its primary customers are large banks, asset managers, and other regulated financial institutions that need to manage complex onboarding and compliance processes across multiple jurisdictions. 

The platform is designed to orchestrate end-to-end compliance workflows, covering areas such as KYC and AML processes, beneficial ownership identification, client risk classification, regulatory rules interpretation, and ongoing client lifecycle events. 

Fenergo integrates with a broad ecosystem of third-party data providers, including screening, registry, and document data sources, helping institutions to assemble comprehensive due diligence processes. Its workflows are highly configurable, allowing organizations to reflect internal policies, approval hierarchies, and regulatory nuances rather than relying on a one-size-fits-all flow.

Because Fenergo is built as an enterprise CLM platform, it is not a plug-and-play solution. Implementations typically involve significant configuration, integration work, and professional services, often spanning months rather than weeks. However, for organizations seeking a system of records for client due diligence and regulatory compliance, as opposed to a standalone identity verification or KYC point solution, Fenergo offers substantial depth and control. 

• G2 Rating: ~ 4.5/5 (Top Analyst “MVP” status)
• Customer Satisfaction: Exceptional for complex institutional workflows.
• Key Features: Client Lifecycle Management (CLM), Agentic AI for data sourcing, and perpetual KYC.
• Key Strengths: End-to-end orchestration. Fenergo doesn’t just verify; it manages the entire client relationship and risk recalibration over time.
• AI & Deepfake Resilience: “Explainable AI” models that provide a clear audit trail for why a certain entity was flagged or approved.
• Best For: Tier-1 banks, institutional asset managers, and wealth management firms.

Honorable Mentions: Other IDV providers

• ID.me is a US-based identity verification software provider best known for its strong presence in the public sector, healthcare, and government-adjacent services. It specializes in high-assurance identity proofing, combining document verification, biometric checks, and human-assisted video verification to meet strict federal and state requirements.
  
  ID.me is widely used for access to government services, healthcare portals, and benefits administration, where identity accuracy and fraud prevention outweigh friction concerns. Its platform is best suited for organizations operating in regulated US environments that require compliance with government identity standards rather than global or consumer-first onboarding.
  
• iDenfy is a cost-effective identity verification platform offering document verification, facial biometrics, liveness detection, and basic AML screening through APIs and no-code tools. The platform is designed to be easy to deploy, making it a popular choice for small and mid-sized businesses that need standard KYC functionality without enterprise-level complexity.
  While its global coverage and feature depth are more limited than large compliance suites, iDenfy works well for startups, marketplaces, and fintechs looking for affordable, flexible identity checks with predictable pricing and fast time-to-market.
  
• Persona is a developer-friendly identity verification platform known for its highly customizable onboarding flows and strong control over user experience and branding. It offers modular verification components, including document checks, biometrics, database lookups, and workflows, that teams can combine and adapt to different risk levels or user segments.
  
  Persona is particularly well suited for product-led companies that want identity verification to feel native to their application while maintaining flexibility across regions and use cases. While it supports compliance needs, its core strength lies in UX customization and orchestration, rather than deep, built-in regulatory intelligence.

Conclusion

From AI-powered deepfake detection to enterprise-grade compliance orchestration, modern identity verification platforms offer a lot of sophisticated capabilities. No surprise that it’s easy to get distracted by extensive feature lists and technical bells and whistles.

But the most critical step in choosing a digital identity verification solution isn’t finding the most advanced platform – it’s understanding what your business actually needs.

Start by mapping your specific requirements, such as your industry’s regulatory obligations, the markets you serve, your expected verification volumes, and the technical resources you have available. Then, evaluate providers based on features that directly support your growth and revenue goals – not just what sounds impressive in a demo.

Nobody wants to overpay for capabilities they won’t even use or implement complex workflows they don’t need. The right identity verification solution is one that balances security and compliance with operational efficiency, grows affordably with you, and integrates smoothly into your existing systems.

So, it’s best to focus on solving real problems. After all, the best IDV platform is the one that helps you onboard customers faster, stay compliant effortlessly, and reduce identity fraud and identity theft without adding unnecessary complexity to your business.

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Published May 22, 2025

Updated February 13, 2026

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