Home Identity Verification Service Manual Identity Verification

Manual Identity Verification

Fully adapt to your customers and allow manual submissions of the necessary documents to be checked later. Ensure that the used documents are valid and reach the higher compliance status for your user base.

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KYC Compliance

Upload the necessary data and have your client confirm its identity without the need to be present. Make use of additional channels for secure document verification while handling branch, offline or other operations to avoid fines and ensure regulatory compliance status.
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ID Spoofing Checks
Fake IDs aren't going to work. Each is checked through numerous alteration filters cross-referencing registries.
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Registry Confirmations
Quickly find out whether the document is valid and isn't altered in any way with local and international registry checks.
Manual identity verification process
Manual identity verification process complete

Easier for You Client,
Not the Fraudsters

All the provided data is still run through numerous spoofing checks to verify its legitimacy. There won't be a ticked box under the approved tab if anything raises suspicion that it may be a fraud attempt. It's the same no half-measures approach but more flexibly adapted to your client.
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Biometric Security
Trust biometric data with passive liveness analysis for digital images and videos. Ensure identification without requiring active user participation.
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Biometric Face Comparison
We have the tech that accurately compares ID documents with the provided face, filtering out identical twins and lookalikes to ensure the highest degree of accuracy.


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Make onboarding simple by submitting all the required documents manually. Send everything in one go and get identity confirmation after the documents have been checked.
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Use Ondato as a centralized hub for document and authenticity confirmation. Get instant registry checks and grab data directly from document photos.
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Be sure that your information is secured and protected by GDPR directives. We respect your privacy, and all our internal procedures meet the highest quality standards.
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Allow your clients to submit their data and cut all the middlemen. Make the process convenient and time-efficient.

Next-Gen KYC Compliance

Build Your Own Process
Mix and match our modules to create the perfect solution for your problems. Adapt the software to your unique business case, not the other way around.
Integrate with Customer Data Platforms
All our modules can be seamlessly integrated into customer data platforms. There you can manage cases and monitor customer actions after they've onboarded.

Flexibility Meets Innovation

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Consistent with Your Branding
Reskin your verification UI the way you want it to look. We'll make sure that it aligns with your branding and tone.
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Open Integration
Use our solution without IT integration or add REST API or Mobile SDK to your existing components.
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Customized Forms
Customize our forms to your unique business case, and capture all the data you need.
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Real-Time Adjustments
Scale up or scale down at will. With Ondato you can create the optimal solution to the most pressing KYC issues.


Forms Submission
The client provides the required documents along with any other supplementary information. Once they're sent in, the client's journey is completed, and the specialist takes it from there.
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Data Checks
All the submitted data is analyzed and cross-checked. From spoofing attempts to expiration dates, every piece is investigated and cross-referenced with international and local registries.
manual identity verification complete process
If everything seems in order, the identity is confirmed. The client is informed about the outcome or asked to provide other information for resubmission.
Manual identity verification process complete

Build Your Own Process With

Learn more about security

Why Clients Trust Ondato

"Ondato has aligned perfectly with our priorities. Through direct collaboration and problem-solving, we have formed a mutually beneficial partnership that has improved integration and allowed us to become a digital-first telco provider in the MENA region. With Ondato’s support, we now offer fully online experiences and have established world-leading registration."
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"Ondato is a trusted and valued business partner. Their market leading age and identity verification technology is a key element of OnlyFans safety controls. We enjoy the close working relationship we have with their team and we know that they value our feedback and reflect this in their product roadmap."
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"We take our clients' experience and privacy very seriously, which is why we chose and continue to work with Ondato. We wanted an efficient identity verification solution, and that is exactly what we got. The client onboarding process we now employ is quick, accurate and easy to understand."
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"Working with Ondato has been a game changer for our AML compliance. Ondato lowered the costs, improved the quality and speed of the Player's onboarding. The cooperation with Ondato's Team is something that has them stand out from their competitors, their high-level of responsiveness and solution-oriented mindset in challenging tasks is a real strong suite."
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"As a leading Lithuanian crowdfunding platform, we have been working with Ondato for their identification services and customer onboarding journey. Ondato has allowed us to simplify the client onboarding process and reduce operational costs thanks to its simple and fast integration. We are delighted to be business partners with Ondato."
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"As fully digital bank for SMEs, we have been working with Ondato since the beginning. We are happy to have a reliable and professional partner for our client’s identification services and bank customer on-boarding journey. Ondato enables us to provide fast and seamless application process for EU member citizens and services to our clients."
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"We started to cooperate with Ondato three years ago. We needed an easy to integrate one-stop-shop solution in order to evaluate customers financial information. Budget and timing were very strict, and they just nailed it."
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"Secure identity check, verification and onboarding is one of the cornerstones for digital services and society in general, during the Lighthouse program Ondato has shown their excellence in developing a real solution tackling this problem."
"Ondato KYC solution allowed us to simplify the client’s onboarding process and reduced our operational costs. It was the simplest and fastest integration that we have ever seen, thanks to advising and to the great support of Ondato team."
"As a specialized online loan bank operating exclusively on the Internet, Ondato has enabled us to work with clients who do not have qualified e. signatures and this has helped us to significantly expand the customer base, increase sales and fulfill its vision of a full-digital bank without paper documents."
"Personal data is a core area we work with, so we had three main requirements from Ondato - bank-level security, compliance with GDPR and other international data protection laws and global database coverage. We have got ourselves a very convenient and tailor-made solution."
"By taking advantage of good feedback and working their a***s off, The team at Ondato has made big strides in a short time period. They were able to transition from a fairly basic consumer facing product to a complex business solution that is of high interest to financial institutions and global payments companies."
"For years, Ondato's automatic identification confirmation has been a reliable and efficient solution to ensure our services' security. Besides that, we appreciate their quick response to our needs and willingness to make improvements or upgrades when necessary. They are also very prompt in resolving any issues that may arise."
"Ondato's user-friendly identity verification solution is an essential tool for our business. Their robust security measures ensure our processes are AML compliant while keeping us and our customers secure. Ondato makes fraud prevention easy and allows us to streamline our onboarding process."