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Customer Due Diligence (CDD)

Analyse your user base not only during onboarding but long after they have become your existing clients to ensure due diligence is performed. No matter whether they are natural or business entities. Accurately evaluate their risk level and its developments. With our tools, we’re making sure that nothing slips by you.

Due diligence

Tools for Your Perpetual KYC

Sanctions Screening
Adverse Media Screening
Politically Exposed Person Screening
Ultimate Beneficiary Owner Detection and Screening
Proof of Address Screening
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Business Registry Screening
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People Registry Screening
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IP and Email Risk Screening

A Holistic Approach To
Regulatory Compliance

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Global Databases and Registries
Automatically check the validity and other data with international and local registries as well as public and private data sources. Always know the risk assessment of your customers.
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Ultimate Beneficial Owner Tracking
Closely monitor all the developments related to UBOs and immediately receive notifications about all the changes. Don't let transparency dissipate after onboarding.
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Adaptable to Your Jurisdiction
We can tailor our solutions to stay compliant according to your industry's and legislation's rules. Wherever your company is located, get the specially made tools just for you.
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Always up to Date with Regulatory Changes
Be prepared for KYC regulatory changes and stay in check with GDPR and EBA requirements without breaking a sweat.

The Customer Due Diligence Process

CDD is an essential step in preventing money laundering. Financial institutions and other companies can use it to confirm any customer’s identity, inspect their financial transactions, and evaluate the customer’s risk profile. AML regulations require due diligence to be performed for all new and existing clients.

Continuous Background Screening

Perform repeated checks of sanctions, people registry, address, lost/stolen and other customer data changes. Enable AI to take care of reminders and tracking, never letting your customer data go out of date.

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Why Clients Trust Ondato

"Ondato has aligned perfectly with our priorities. Through direct collaboration and problem-solving, we have formed a mutually beneficial partnership that has improved integration and allowed us to become a digital-first telco provider in the MENA region. With Ondato’s support, we now offer fully online experiences and have established world-leading registration."
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"Ondato is a trusted and valued business partner. Their market leading age and identity verification technology is a key element of OnlyFans safety controls. We enjoy the close working relationship we have with their team and we know that they value our feedback and reflect this in their product roadmap."
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"We take our clients' experience and privacy very seriously, which is why we chose and continue to work with Ondato. We wanted an efficient identity verification solution, and that is exactly what we got. The client onboarding process we now employ is quick, accurate and easy to understand."
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"Working with Ondato has been a game changer for our AML compliance. Ondato lowered the costs, improved the quality and speed of the Player's onboarding. The cooperation with Ondato's Team is something that has them stand out from their competitors, their high-level of responsiveness and solution-oriented mindset in challenging tasks is a real strong suite."
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"As a leading Lithuanian crowdfunding platform, we have been working with Ondato for their identification services and customer onboarding journey. Ondato has allowed us to simplify the client onboarding process and reduce operational costs thanks to its simple and fast integration. We are delighted to be business partners with Ondato."
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"As fully digital bank for SMEs, we have been working with Ondato since the beginning. We are happy to have a reliable and professional partner for our client’s identification services and bank customer on-boarding journey. Ondato enables us to provide fast and seamless application process for EU member citizens and services to our clients."
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"We started to cooperate with Ondato three years ago. We needed an easy to integrate one-stop-shop solution in order to evaluate customers financial information. Budget and timing were very strict, and they just nailed it."
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"Secure identity check, verification and onboarding is one of the cornerstones for digital services and society in general, during the Lighthouse program Ondato has shown their excellence in developing a real solution tackling this problem."
"Ondato KYC solution allowed us to simplify the client’s onboarding process and reduced our operational costs. It was the simplest and fastest integration that we have ever seen, thanks to advising and to the great support of Ondato team."
"As a specialized online loan bank operating exclusively on the Internet, Ondato has enabled us to work with clients who do not have qualified e. signatures and this has helped us to significantly expand the customer base, increase sales and fulfill its vision of a full-digital bank without paper documents."
"Personal data is a core area we work with, so we had three main requirements from Ondato - bank-level security, compliance with GDPR and other international data protection laws and global database coverage. We have got ourselves a very convenient and tailor-made solution."
"By taking advantage of good feedback and working their a***s off, The team at Ondato has made big strides in a short time period. They were able to transition from a fairly basic consumer facing product to a complex business solution that is of high interest to financial institutions and global payments companies."
"For years, Ondato's automatic identification confirmation has been a reliable and efficient solution to ensure our services' security. Besides that, we appreciate their quick response to our needs and willingness to make improvements or upgrades when necessary. They are also very prompt in resolving any issues that may arise."
"Ondato's user-friendly identity verification solution is an essential tool for our business. Their robust security measures ensure our processes are AML compliant while keeping us and our customers secure. Ondato makes fraud prevention easy and allows us to streamline our onboarding process."


The customer due diligence process is used by financial institutions and other companies to collect and evaluate relevant information about a current or potential customer.
Due diligence deals with risk assessment. For example, financial institutions that want to onboard a new client or enter into a business relationship with a different company perform due diligence to be aware of the risks, the reputation and any hidden information.
KYC is the broad term for the entire process. CDD is one of the steps that focus on financial profiles and risk levels, and CDD is the key to this process. Customer due diligence deals with collecting and evaluating the customers' information and determining their risk for illegal financial transactions. Both KYC and CDD fall under anti-money laundering (AML) regulations.
There are three levels of customer due diligence: standard, simplified, and enhanced.
Whether you are required to perform EDD or CDD depends on your customer’s risk level. If a customer is judged to be low risk, they might only be subject to simplified customer due diligence, where the only requirement is to identify the customer but not verify their identity. For high-risk customers, EDD is required to ensure they are continuously monitored to prevent money laundering.
Yes. The customer due diligence rule is a legal requirement under anti-money laundering regulations.
Customer due diligence has four main requirements: Verify customer identities. Ensure that your clients and business partners are who they say they are. This includes analysing the customer's risk profile. Assess third-party information sources. As due diligence requires third-party information, it is important to understand which sources are reliable. Secure your information. Any data you gather and store needs to be secure, as this data getting leaked can have grave consequences for your business relationships. Use ongoing monitoring when necessary. The correct CDD measures will require that any high-risk customers be continuously monitored after onboarding.