Choosing the right Know Your Customer (KYC) and Anti-Money Laundering (AML) solutions is essential to implementing efficient processes that help deter fraud and protect your company. In this article, we will compare Ondato vs. Onfido based on G2 review data and various other factors.

According to G2, Ondato stands higher with an overall score of 9.7. G2’s users have a better experience with Ondato’s setup, ease of use, ease of admin, and the working relationship.

Technological and Global Presence


Ondato stands out in the technological and coverage sphere, showcasing its global impact and cutting-edge capabilities. With a widespread presence, Ondato excels in delivering services on a global scale, specializing in identity verification, business onboarding, and AML screening for a diverse range of businesses and users across numerous countries and regions. Ondato’s reach extends to 192 countries, offering an extensive array of scanning capabilities that encompass over 10,000 diverse document templates.

Central Hub

Ondato OS enables users to access the system without requiring extra IT resources. Consequently, it enables immediate integration. By automating the required procedures, Ondato OS, an all-in-one platform, improves KYC and AML tools and helps you save time and money.

Compliance Standards

Ondato sets a remarkable standard in regulatory compliance, particularly in KYC and AML adherence. The company’s solutions and technologies empower businesses to flexibly adapt their processes to meet the regulatory standards of any country. This includes innovative options such as photo-based identity verification with liveness checks and video-based verification with live agents. Ondato remains at the forefront of technological advancements, leveraging artificial intelligence and machine learning to ensure precise and efficient identity verification. The company has developed its OCR technology rooted in ML and AI, specifically tailored for scanning personal documents and preventing forgery.

OCR Excellence

Ondato’s AI-powered OCR technology is renowned for its accuracy, swiftly extracting relevant data from identity documents during onboarding. Capable of reading over 10,000 document templates in less than a second with up to 99.8% accuracy, it significantly enhances KYC and AML compliance processes globally. Ondato’s OCR is language-flexible, effective across various scripts, alphabets, and 186 countries. With a rapid learning curve, it can adapt to new documents or characters within two weeks, making it a dynamic and best-in-class solution. Additionally, it ensures compliance with data protection regulations, offering secure and audit-friendly data storage options.

Holistic Risk Assessment

Ondato’s unified AML platform facilitates a comprehensive and holistic risk assessment. By consolidating data and insights, organizations gain a broader view of customer activities, enhancing the ability to identify potential risks and suspicious patterns that may not be apparent with fragmented systems.

AML Data Sources

In AML compliance, Ondato distinguishes itself by aggregating data from over 15 thousand global sources. This includes constantly updated sanctions screening lists, politically exposed persons information from over 16 million PEP profiles, and the scrutiny of 6.5 million reputational risk media articles daily.

Customization and Security

Ondato serves as a beacon of customization and integration, allowing businesses to seamlessly adapt identity verification processes to their unique needs. The platform offers various tools, including video-based identity verification and NFC-based identity verification for modern compliance and maximum security. Security is paramount for Ondato, with robust features protecting sensitive user data. The platform is GDPR compliant, adheres to the eIDAS regulation, meets ETSI technical standards, and is ISO 27001:2013 certified, showcasing a systematic evaluation of information security risks. Ondato employs unshareable and un-phishable biometric technology that successfully passes NIST Level 1 and 2 PAD testing.


Ondato’s scalability is designed to accommodate the evolving needs of businesses, offering flexibility in its services. Service prices are competitively set, with plans tailored for both small businesses and large corporations.

User-Centric Approach

User experience takes centre stage in Ondato’s identity verification process, prioritising a smooth and convenient journey for end-users, minimising friction, and optimising overall satisfaction. Ondato’s commitment extends to exemplary customer support, with a 24/7 assistance team ready to address implementation and troubleshooting concerns promptly, solidifying the platform’s dedication to customer satisfaction.

Learn what we did for our clients – Ondato case studies

What Sets Ondato Apart?

Client DashboardYesNo
KYB information prefillingYesNo
Sanctions lists updatedUpdated every 3 hours, 24/7Every 24 hours
Support 24/7YesNo
Video call verificationYesNo
KYC form filingYesYes
OCR technologyYesYes
NFC Identity VerificationYesYes
Supported languagesMost languages45+
Document templates10,000+2,500
Last Update 2023-12-11