Implementing effective procedures that aid in preventing fraud and safeguarding your business requires careful consideration of Know Your Customer (KYC) and Anti-Money Laundering (AML) solutions. We will contrast Ondato vs. Sumsub in this post using data from the G2 platform along with a few other variables.

According to G2’s data, Ondato is a better choice than Sumsub when considering the ease of setup, ease of use and overall customer experience.

Technological and Coverage Insights

Global Presence

Ondato distinguishes itself with a comprehensive global footprint, catering to identity verification, business onboarding, AML screening, and support for businesses and users across diverse countries and regions.

Ondato extends its services to customers in 192 countries, equipped to scan and validate over 10,000 diverse document templates.

Regulatory Excellence

Ondato excels in the realm of KYC and AML compliance, adeptly navigating varied regulatory landscapes in different jurisdictions to ensure businesses availing their services meet rigorous legal standards.

The suite of solutions and technologies from Ondato provides the flexibility to tailor processes to adhere to the regulations of any country. This includes innovative options like photo-based identity verification with liveness checks and video-based verification with agents. Additionally, there’s room for compressed versions or additional scans covering e-signatures, AML screening modules, and more.

Cutting-Edge Technological Leverage

Ondato harnesses advanced technologies, including artificial intelligence and machine learning, to elevate the precision and efficiency of identity verification processes.

Ondato distinguishes itself by utilising and developing its own OCR technology based on ML and AI, uniquely crafted for scanning personal documents and thwarting document forgery.

Adaptable Customisation and Integration

Ondato offers businesses a high degree of customisation and integration capabilities, enabling them to tailor identity verification processes to their specific requirements. Seamless integration into existing systems ensures a flexible and efficient workflow, establishing Ondato as a versatile and adaptive choice for businesses of all sizes.

In facilitating companies to choose the best-suited processes, Ondato provides a range of options for various tools. In addition to automated identity verification, Ondato offers the incorporation of video-based identity verification. This approach preserves the human connection inherent in in-person visits while streamlining the process. Furthermore, NFC-based identity verification is available for businesses seeking to adopt this modern compliance tool for enhanced security.

Security Fortification

Ondato places a strong emphasis on robust security features to safeguard sensitive user data during the identity verification process, upholding the highest standards of data protection and privacy. Noteworthy aspects include:

  • GDPR compliance.
  • Compliance with the Electronic Identification, Authentication, and Trust Services (eIDAS) regulation, meeting ETSI technical standards.
  • ISO 27001:2013 certification, reflecting Ondato’s systematic evaluation of information security risks, considering the impact of threats and vulnerabilities.
  • Utilisation of unshareable and un-phishable biometric technology, successfully passing NIST Level 1 and 2 PAD testing.

Scalability and Pricing Flexibility

Ondato demonstrates scalability to meet the evolving needs of both small businesses and large enterprises, offering adaptability as business requirements progress.

Ondato’s service pricing stands out as highly competitive, with plans tailored to accommodate both small business customers and large corporations.

User-Centric Experience

Ondato places user convenience at the forefront of its identity verification process. The platform is designed to provide a seamless and user-friendly experience, minimising friction and optimising overall user satisfaction during digital onboarding and other processes. The intuitive design enhances accessibility, ensuring a hassle-free journey for individuals undergoing the verification process.

Dedicated Customer Support

Ondato’s commitment extends beyond technology to exemplary customer support. The platform goes above and beyond, offering round-the-clock assistance for implementation and troubleshooting. Businesses can confidently rely on Ondato’s support team to address concerns and challenges promptly, reinforcing the platform’s unwavering dedication to customer satisfaction.

Learn what we did for our clients – Ondato case studies